Personal data

To ensure you can browse our website with complete peace of mind, we would like to share with you on this page the purposes and methods of processing the personal data we collect during your browsing. The processing of your personal data is always based on the principles of lawfulness and fairness in accordance with all applicable laws. You will find full details regarding the processing of your personal data below. Data protection is ensured for the purpose of confidentiality, non-alteration and security of the data you entrust to us. All necessary measures are taken in order to;
  • That you can be fully informed of how your data is processed,
  • To keep your data only for the time necessary for the purposes of processing,
  • That you can access your data at any time in order to modify it or request its deletion.
To achieve these objectives, we implement appropriate technical measures to ensure that processing complies with applicable data protection law.

Privacy Policy Note

This statement allows you to know, even before accessing the different sections of the site, how we will process your personal data, whether provided directly by you (such as your first and last name, postal and email address, password, age, date of birth, gender, profession, marital status, etc.) or collected by us in another way.

Identity and contact details of the data controller

The data controller is Velfor Groupe, whose registered office is: 16 avenue Maréchal Foch, 69006 Lyon. Velfor Groupe will process your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter “privacy policy”).

What personal data does Velfor Groupe process?

Velfor Group collects information strictly necessary to provide our services. Your browsing of the Site and/or your access to certain sections of the Site may involve the collection and subsequent processing of your personal data by Velfor Groupe. When you connect to the Site, the computer systems and software procedures used to operate them automatically and/or indirectly acquire certain information (cookies). In accordance with the law, Velfor Groupe does not collect data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic personal data, biometric personal data for the purpose of uniquely identifying a natural person, personal data concerning health or personal data concerning the sex life or sexual orientation of a natural person.

Legal obligations

Velfor Groupe may be required to disclose your data in the event of legitimate requests from public authorities, in particular to meet national security, anti-fraud or law enforcement requirements.

How do we process your personal data?

The processing of your personal data may involve any type of operation, including collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction. Your personal data will be processed mainly in automated form but also in paper form, with a logic strictly linked to its purposes, through databases, electronic platforms managed by Velfor Groupe or by third parties designated for this purpose as external managers and/or integrated computer systems of Velfor Groupe and the aforementioned third parties and/or sites owned or used by Velfor Groupe. Velfor Groupe has assessed the level of security as adequate, taking into account the risks that could arise from the loss, destruction, alteration, unauthorized disclosure, accidental or unlawful access, misuse or alteration of your personal data. More specifically: – has taken security measures appropriate to the risks; – stores your personal data on servers located mainly in Europe. In all cases, servers are subject to an advanced daily backup system.

Who will receive your data

Velfor Groupe ensures that only authorized persons within its structure have access to your data when such access is necessary for the execution of our commercial relationship. Our service providers may also receive data that is strictly necessary to carry out the services we have entrusted to them.

Retention of personal data?

In order to ensure compliance with the principles of necessity and proportionality of processing, the data controller has identified different retention periods for personal data depending on the individual purposes pursued: – for the purposes of managing your registration on the site, your personal data will be kept for the time strictly necessary and in any case for as long as your profile is active. – for the purposes of managing and fulfilling legal obligations (accounting, administrative, tax, etc.), your personal data will be kept for the time strictly necessary for this purpose. At the end of the retention periods, we may archive the data, in particular to comply with the statute of limitations for legal actions. Data retention periods comply with CNIL recommendations and/or legal requirements.

Your rights concerning the processing of your personal data

The privacy policy gives you, as an interested party, several rights. In particular, you have the right to:
  1. To obtain from the data controller confirmation of the existence or otherwise of your personal data, even if not yet recorded, and their communication in intelligible form, as well as access to your personal data (by obtaining a copy) and to the relevant information (including the purposes of the processing, the categories and origins of the personal data, the categories of recipients to whom they have been or may be communicated, the retention period (if possible), the rights that may be exercised);
  2. Obtain from the owner the rectification of your personal data and the integration of your incomplete personal data;
  3. Delete your profile on the site and, in all cases, obtain from the data controller the deletion of your personal data without undue delay, in particular when the personal data are no longer necessary for the purposes for which they were processed or when there is no longer any legal basis for their processing;
  4. To obtain from the data controller the transformation into anonymous form or the blocking of your personal data processed unlawfully, including those whose retention is unnecessary, in relation to the purposes for which the personal data were collected or subsequently processed;
  5. To obtain from the data controller the limitation of the processing of your personal data, inter alia, when you dispute their accuracy or object to their processing, for the period necessary for their respective verification;
  6. To receive, in a structured, commonly used and automatically readable format, your personal data and to transmit or, if technically possible, obtain the direct transmission of your personal data to another data controller without hindrance, where the processing is carried out by automated means and is based on your consent or is necessary for the performance of a contract to which you are a party;
  7. Revoke your consent to the processing of your personal data for the purposes for which it was provided.
You may exercise your rights against Velfor Groupe by accessing the “Contact” section of the site or by writing to the following e-mail address contact@velfor.com or by sending a letter to Velfor Groupe by ordinary mail to the address indicated in the section “Identity and contact details of the data controller”. In addition, if you believe that the processing of your personal data violates the Privacy Policy, you may file a complaint with the personal data protection authority of the state in which you reside, where your workplace is located or where the alleged violation occurred, or contact the same authority to request information about exercising your rights under the Privacy Policy.

Note on privacy policy – cookies

Cookies are computer markers sent by a server to a user’s device (usually the Internet browser) when the user accesses a given page of a website; cookies, which may also be set by websites other than those visited by the user (“third-party cookies”), are automatically recorded by the user’s browser and transmitted to the server that generates them each time the user accesses a web page. Thus, for example, cookies enable and/or facilitate access to certain Internet pages in order to improve the user’s browsing experience (i.e. they store the pages visited and other specific information, such as pages consulted more frequently, connection errors, etc.). Therefore, for a simple and complete use of a website, the user is advised to configure his browser to accept the reception of these cookies. Browsers are often configured to accept cookies automatically. However, users can change the default setting to disable or delete cookies (occasionally or permanently), with the result that optimal use of certain areas of the site may be excluded. You can also check the methods and types of cookies stored on your browser by modifying your browser’s cookie settings.

Characteristics and purposes of cookies

Our site uses the following categories of cookies, which may originate from Velfor Groupe or third parties. a) Technical cookies; These are used to make it easier for you to navigate the site and use its functions. Technical cookies include essential cookies, which enable functions without which you would not be able to make full use of the site, and performance cookies, which improve site functionality. b) Functional cookies; They enable the site to remember the choices you have made (for example, the language or geographical area in which you are located) and to propose them again on subsequent accesses in order to provide better, more personalized services (for example, they can be used to propose content similar to that which you have already requested).

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store logged in users
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
session
Function
Store language settings

Polylang

Functional

Usage

We use Polylang for locale management. Read more about Polylang

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store language settings

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed

WPForms

Preferences

Usage

We use WPForms for webforms. Read more about WPForms

Sharing data

This data is not shared with third parties.

Preferences

Name
Expiration
11 years
Function
Store a unique user ID

WPML

Functional

Usage

We use WPML for locale management. Read more about WPML

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
1 day
Function
Store language settings

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
Expiration
session
Function
Store location data
Name
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
8 months
Function
Store user preferences

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
ate-maiya-info_37316266-3861-5462-b565-316665656238
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
_ga
Expiration
Function
Name
wp-settings-5
Expiration
Function
Name
wp-settings-time-5
Expiration
Function
Name
continueReview
Expiration
Function
Name
_wpfuj
Expiration
Function
Name
ate-maiya-info
Expiration
Function
Name
ate_widget_fetch_time
Expiration
Function
Name
ams_tq_last_ids
Expiration
Function
Name
wpml-item-section-expanded
Expiration
Function
Name
wpml-available-translators-notice-dismissed
Expiration
Function
Name
ate_widget_url
Expiration
Function
Name
mtnc_upsell_shown
Expiration
Function
Name
mtnc_upsell_shown_timestamp
Expiration
Function
Name
wpml-last-picked-up-translation-methods
Expiration
Function
Name
wp-settings-time-8
Expiration
Function
Name
wp-settings-time-1
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
Expiration
Function

Cookie installation consent methodology

When you access the site for the first time, you will find a banner with a link to this statement where you will find more information on cookies installed by Velfor Groupe and third parties. Your consent is not required for the use of anonymous technical and analytical cookies. However, you can disable them by following the procedure described in the section “How to enable or disable cookies on your browsers”.

How to enable or disable cookies on your browsers :

You can block the acceptance of cookies by your browser. However, this may make it less effective or prevent access to certain functions or pages of the site. Below are the ways in which the main browsers can block the acceptance of cookies: ► Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies ► Firefox : https://support.mozilla.org/fr/kb/empecher-sites-enregistrer-preferences#w_bloquer-les-cookies-pour-tous-les-sites ► Chrome : https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr ► Safari : https://support.apple.com/fr-fr/guide/safari/sfri11471/mac If you have any questions about the protection of your personal data, please contact our internal data protection officer. To contact him, please send your requests to the following address: ►contact@velfor.com

Policy review and update

This policy will be updated as necessary to meet the requirements of applicable data protection regulations. 04/06/2025