Our quality policy is based on 5 pillars
- Satisfy our customers by offering solutions that meet their requirements and take into account environmental issues.
- Comply with the regulatory and legal requirements in force in our profession.
- To be more attentive to the needs of our employees and to help them evolve by involving them and giving them a sense of responsibility, in order to enhance their skills.
- Put in place the human, structural and operational resources needed to achieve our objectives based on our strategy and our quality, safety and environment culture.
- Diversify, sustain and develop our relationships with suppliers and service providers.
Our quality approach
Customer satisfaction is at the heart of our management system
Since 1998, the date of our first ISO 9001 certification, the Velfor Group has been committed to a process of continuous improvement to ensure the mastery of its processes and the satisfaction of its customers.
The Velfor Group builds on this quality foundation to position itself as a partner to its customers, helping them to meet the challenges of today and tomorrow. We provide innovative solutions that meet your expectations, while complying with regulatory and environmental requirements.
As part of this strategy of support and partnership, the Group has set up 7 subsidiaries whose operations have been designed to provide each customer with the best possible support.
For our agri-food partners* – Velfor Emballage, a Group subsidiary, is BRCGS V6 AA+ certified, attesting to its commitment to the conformity, quality and food safety of the packaging it manufactures, through the mastery of a risk management system based on the HACCP approach.
For our medical and paramedical partners* – Velfor Conditionnement, Velfor Emballage and Lider are our ISO 13 485-certified subsidiaries, guaranteeing the conformity of our packaging and related packaging.
For our industrial partners*, all our ISO 9001-certified subsidiaries are designed to meet the needs of an extensive, global offering.
Our Group strategy, based on the points detailed below, ensures the security of your production:
- Our tooling is designed to be versatile, from one machine to another on the same site (in the event of machine breakdown, for example).
- Our certified sites have the same type of equipment, enabling us to offer the qualification of a production site as a back-up.
- Our tooling and mechanical workshop, based in France, enables us to react quickly at every stage of your project, as well as during series production.
Our certifications
